Support
Welcome to DCoM Soft, Inc. support area.
At DCoM Soft, Inc. we strive to deliver great software at affordable prices, backed up by outstanding support.
Support request
Technical support is available 7 days a week via email or online form. We make every attempt to respond within 1 hour, but many people are pleased to find that we respond within a few minutes!
Before requesting customer support, please check out the Help for the program you are using. Also, we strongly recommend that you download latest version of software.
If you still have questions, comments or bug reports, please contact our support team support@dcomsoft.com
Please give the following info:
- Product name
- Product version (see the "About" dialog)
- Order number (if you're a registered user)
- Windows version (including service packs and other installed fixes or patches), US or International
- Your computer information: CPU type and speed, installed memory
- Description of the problem (as much details as possible so we can duplicate the problem)
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